Privacy Policy

Spotlight Musical Theatre is committed to protecting your (including any dependants’) personal information. We are dedicated to providing a safe environment for all our customers and everybody who comes into contact with us, both physically and virtually (online). This Privacy Statement relates to the use of any personal information provided to us online or via application forms, telephone, email exchange, letters or correspondence. 

Whenever you provide such information, we are legally obliged to use your information in line with current legislation concerning the protection of personal information, including the General Data Protection Regulations (GDPR) and UK Data Protection Act 2018. 

By submitting your details at enrolment, you enable us to provide you with the information regarding the services that you have selected and provide a safe teaching environment. 

How will you use my personal information?

We will use your information for a number of purposes including:

  • To provide you with information about our products, services and classes and to deal with your requests and enquiries, including complaints.
  • For "service administration purposes", which means that we may contact you for reasons related to the service or activity you signed up for (eg, invoices, or change of details regarding a class you are enrolled in, etc) 
  • To contact you about an enquiry you have made. 

As and when we need to use your personal information for reasons other than the ones specified above, we will ensure that we notify you first. You will be given the opportunity to withhold or withdraw your consent for the use of your personal information for purposes other than those listed above. 

Spotlight Musical Theatre does NOT share your personal information with any third parties for marketing purposes. We do NOT sell your data, and neither do we buy data from third parties.

Spotlight Musical Theatre may contact you: 

  • In relation to any service or activity you have signed up for in order to ensure that we can deliver the services to you.
  • To remind you of important deadlines and/or renewal notifications
  • In relation to any correspondence we receive from you or any comment or complaint you make about our services.
  • To occasionally market products or classes that we think may be of interest to you. 

We will not hold more information than required and will ensure all personal data is kept up to date and used only for its specific purpose(s) as outlined above.

What if I do not want data stored or contact regarding products services or events?

You have the right to ask us not to hold or use personal data however this would mean we may not be able to provide you with the full range of services available.

You may opt-out of any personal data being stored and must give consent to any correspondence you wish to receive us. Should you decide to opt-out of any data storage you must:

  • Stay in the car park during all classes in case of an emergency.
  • Your child will not be able to be entered in any productions as we will not be able to process the appropriate information.

Please note consent is not required for us to email regarding the class you are enrolled in (invoices, updates, cancellations etc) or regarding any enquires you may have contacted the school about as these fall under legitimate interest (please see next point).

Legitimate Interest

We may hold or use personal data on the grounds of ‘legitimate interest’. In simple terms this means we can process personal information if we have a genuine and legitimate reason and we are not harming any of your rights and interests. This includes information we are legally required to store even after a request to be forgotten.

Medical information is sensitive data and held on the grounds of legitimate interest. This data will only be processed and stored when completely relevant to ensure your child’s safety whilst participating in our services or activities. This data will be erased after request to be forgotten, or at any time if it becomes irrelevant.

Young users 

If you are under 18 and you provide us with information on an application form (online or printed), your parent(s)/guardian(s) permission will be required. 

Taking, storing and using images of students

Certain uses of images are necessary for publicising and updating other parents of our services and activities. Parental consent is required before photographs/videos can be taken, stored or used in terms of marketing the school on:

  • Our website
  • Facebook page
  • Instagram
  • Flyers and posters

Should an image be used in any marketing publication, website or social media site there will be no use of names alongside images unless consent is given prior to this.

Any images are only taken on devices belonging to the school and stored by Spotlight Musical Theatre electronically on a secure computer system. Any folder containing stored images has restricted access and held in password protected folders.

At any time consent can be withdrawn to the taking, storing or use of images by contacting us.

How long will Spotlight Musical Theatre keep my personal information for? 

We keep the information we hold about our customers and students for as long as is necessary to deliver the services we are providing you with. After leaving the school we will keep any necessary data stored securely for one year after current use before deletion in correct manner.

Where is the information stored? And how is It protected?

Information is stored through Class 4 Kids and on a secure, password protected, database only accessed on our secure computer system, and by app on secured mobile devices all of which have controlled access.

Your Rights

When asked to submit personal data for enrolment purposes there will be an option for you to select which types of communications you consent to receiving, and in some cases how you wish to be contacted. You have the right to change your preferences or opt-out of consent at any time by contacting us.

The accuracy of your personal data is important to us and you hold the right to update any information held by us. Please help us keep our data records up to date by notifying us of any changes.

Under the General Data Protection Regulation you have the right to request full access to any personal information held about you, if you wish to make a Data Access Request or if you would like to request the right for us to delete any personal data stored about you, please contact us.

If you ask for data to be removed, please note we may have a lawful reason to hold or use personal data which does not require consent, such as on the grounds of legitimate interest. In this case we will keep the minimum amount of information required to ensure we adhere to your request.

This notice may be updated from time to time. If updated any substantial changes that affect your rights will be communicated directly to you as far as reasonably practicable.